Refund and Returns Policy

No Refunds, No Returns & No Exchanges Policy

At Pure Lingerie, we prioritize quality and hygiene. Please review our policy before making a purchase, as all sales are final. By shopping with us, you agree to these terms. If you have any questions, feel free to contact our customer support team at purelingerie.in@gmail.com.

Order Cancellations

  • Orders can only be canceled before the invoice is processed.
  • To cancel, email us at purelingerie.in@gmail.com with your order number.
  • Once canceled, any applicable amount will be credited to your account for future purchases within 15 business days.

No Returns & No Refunds

  • Due to hygiene reasons, we do not accept returns or offer refunds on any products.
  • Please ensure you select the correct size and product before placing your order. If you have size-related queries, reach out to us before purchasing.
  • In the rare case of receiving a damaged or incorrect item, please contact us within 48 hours of delivery, and we will assist you accordingly.

No Exchanges

  • We do not offer exchanges for any products.
  • If you are unsure about sizing, feel free to contact us before placing your order.

Thank you for shopping with Pure Lingerie! We appreciate your understanding and support.